Video Remote Interpreting (VRI) and remote Communication Access Realtime Translation (CART) services are newer and amazingly useful services that technology has brought about, allowing deaf or hard of hearing people to receive interpreting services regardless of their location or the location of the interpreter.

All you need is a computer with a webcam and a broadband connection for ASL interpreting and also a phone for CART! VRI uses video conferencing technology to access an off-site interpreter to provide real-time sign language interpreting services for conversations between hearing people and people who are deaf or are hearing impaired. ADA regulations allow for the choice of using VRI or on-site interpreters in situations where either would be effective. VRI can be especially useful in rural or other areas where on-site interpreters may be difficult to obtain.

Additionally, there may be some cost advantages in using VRI in certain circumstances. However, VRI will not be effective in all circumstances. For example, it will not be effective if the person who needs the interpreter has difficulty seeing the screen, or when proper equipment is not available. In these circumstances, an on-site interpreter may be required.

If VRI is chosen, the following criteria must be met:

• Real-time video and audio over a high-speed, wide-bandwidth video connection or wireless connection that delivers high-quality video images that do not lag and are not choppy, blurry, or grainy images.
• A high quality screen that is large enough to display the interpreter’s face, arms, and hands as well as the face, arms, and hands of the consumer.
• A clear, audible transmission of voices
• Adequate staff training and time allowance to ensure proper set-up and operation.

For more information or to request services, call us at 720-325-0459 or email info@translationexcellence.com.