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Position Title: VP of Operations

This is an excellent opportunity to work in a fast-growing global translations agency with offices in Aurora, Colorado and Washington, D.C. Translation Excellence is seeking an experienced VP of Operations. The ideal candidate will be responsible for overall productivity, As an Operations Manager, you are responsible for providing key leadership, direction, organization, management, monitoring and compliance of all the roles and activities of company employees. The ideal candidate will work with the executive team to provide focus and direction for operations performance improvement within a matrix environment and will work across various parameters to achieve objectives.

Roles and responsibilities

  • Develop and implement operating systems and work processes consistent with management philosophy and framework.
  • Coach, develop, and mentor staff through effective use of continuous feedback and open communication and ensure that all direct reports are properly trained in their necessary duties and suggest training to improve required job skills.
  • Lead and own all strategy, marketing, project management efforts, marketplace efficiency, sales, and account management activities
  • Implement continuous improvement strategies that yield sustainable results.
  • Define and refine workflow and procedures
  • Manage the customer experience and supportability function.
  • Developing a deep understanding of how to enter a market, how to manage a market, and truly being its owner will be critical to your success
  • Measure project performance to identify areas for improvement
  • Effectively manage the operations amid changing priorities in a fast-paced environment and produce outstanding results
  • Effectively manages employee relations including hiring, discipline, rewards and recognition, and effective human capital resources allocation.
  • Conduct annual performance reviews with direct reports and in partnership with Human Resources, address poor performance with progressive discipline and performance improvement plans when necessary

Qualifications

  • 3+ years of management consulting, process excellence or program management
  • Positive management and leadership style that empowers others to want to do great things
  • Exhibit strong leadership skills; experience successfully supervising and directing teams
  • Excellent analytical skills
  • Strong written communication skills with the ability to translate complex topics into concise messages
  • Experience with budgeting, forecasting, and P&L statements
  • Ability to direct individuals and delegate responsibilities and tasks.
  • Proficiency with computers systems including; MS Office suite, online meeting platforms, web-based programs, etc.
  • Problem-solving skills
  • Time management skills
  • Friendly and approachable
  • Ability to multi-task and manage various project elements simultaneously
  • Attention to details.

Compensation:

This is professional position with a competitive compensation and comprehensive benefits package that includes travel opportunities, professional development stipend, certification sponsorship, health insurance, retirement account, educational saving account, generous vacation package, and paid sick leave.

Equal Employment Opportunity:

Translation Excellence, Inc. is an Equal Opportunity, Affirmative Action Employer.

Apply Now:

Interested Applicants should send their resumes to:

info@translationexcellence.com

Attention to: Nisar Nikzad

*****

 

Position Title: Project Manager (Full-time)

As a Project Manager, you are responsible for planning, overseeing and leading projects from ideation through to completion. This role requires interaction with a range of staff and clients, most often managing several moving project parts simultaneously. The objectives of the position are the successful development of the project’s procedures of initiation, planning, execution, regulation and closure as well as working with the team towards achieving all the agreed upon goals within the set scope, time, quality and budget standards.

Roles and responsibilities

  • Determine and define project scope and objectives
  • Predict resources needed to reach objectives and manage resources in an effective and efficient manner
  • Track project costs in order to meet budget
  • Develop and manage a detailed project schedule and work plan
  • Provide project progress updates on a consistent basis to clients
  • Utilize industry best practices, techniques, and standards throughout entire project execution.
  • Monitor progress and adjust as needed
  • Measure project performance to identify areas for improvement
  • Ensuring projects meet deadlines
  • Managing relationships with clients
  • Participating in tender process i.e. design, submission and review
  • Conducting project review and creating detailed reports for executive staff
  • Optimizing and improving processes and the overall approach where necessary
  • Securing growth opportunities and initiating new projects

Qualifications

  • 1-2 years of project management and related experience
  • Experience seeing projects through the full life cycle
  • Excellent analytical skills
  • Strong interpersonal skills and extremely resourceful
  • Proven ability to complete projects according to outlined scope, budget, and timeline
  • Problem-solving skills
  • Time management skills
  • Friendly and approachable
  • Ability to multi-task and manage various project elements simultaneously
  • Attention to details.

Compensation:

This is professional position with a competitive compensation and comprehensive benefits package that includes travel opportunities, professional development stipend, certification sponsorship, health insurance, retirement account, educational saving account, generous vacation package, and paid sick leave.

Equal Employment Opportunity:

Translation Excellence, Inc. is an Equal Opportunity, Affirmative Action Employer.

Apply Now:

Interested Applicants should send their resumes to:

info@translationexcellence.com

Attention to: Nisar Nikzad

*****

 

Position Title: Scheduling Coordinator/Project Manager

This is an excellent opportunity to work in a fast-growing global language service agency. Translation Excellence is seeking a full-time scheduling coordinator to work as Scheduler/Project Manager for one of our government contracts.

Specific Responsibilities:

  • Provide customer service support to our government client.
  • Provide scheduling support for about 30+ interpreters who service 15+ deaf federal employees in the DC metro area.
  • Provide support as needed in scheduling interpreters nationwide.
  • Making sure the interpreters have prep materials for jobs and monitoring consumer satisfaction.
  • Reply to service requests with follow up meeting/telephone calls/emails/text message, and confirmations; and works closely with the scheduling team on scheduling needs.
  • Discuss/resolve any service-related issues.
  • Document any service/scheduling related issues, complaints, and processes improvements.

Successful candidates will possess:

  • Ability to communicate clearly, respectfully, and effectively by both orally and in writing.
  • Establish and maintain effective respectful working relationships with scheduling team, service providers and consumers.
  • Strong verbal and written communication, and customer service skills
  • Detail oriented and able to multi-task
  • Well organized

Desired Qualifications & Experience:

  • NIC Certified interpreter with at least 3 years professional experience interpreting for the government.
  • Have at least 1 year of experience in scheduling ASL/CART service providers

Work Schedule:

  • Work hours have some flexibility at 35+ hours per week
  • Must be able to start your day as early as 7:00am EST

Compensation:

This is professional position with a competitive compensation and comprehensive benefits package that includes travel opportunities, professional development stipend, certification sponsorship, health insurance, retirement account, educational saving account, generous vacation package, and paid sick leave.

Equal Employment Opportunity:

Translation Excellence, Inc. is an Equal Opportunity, Affirmative Action Employer.

Apply Now:

Interested Applicants should send their resumes to:

info@translationexcellence.com

Attention to: Nisar Nikzad

*****

 

Position Title: In-House Spanish Technical Translator

This is an excellent opportunity to work in a fast-growing global translations agency with offices in Aurora, Colorado and Washington, D.C. Translation Excellence is seeking an experienced In-House Spanish Technical Translator.

The successful candidate will be a native Spanish speaker, experienced Spanish translator with excellent communication skills, an eye for detail, open to learn new technology.

The role will involve, but is not limited to the below tasks:

  • Translate a variety of technical and non-technical documents from English into Spanish and vice versa.
  • Proofread Spanish/English translated documents.

Necessary Qualifications:

  • Must be bilingual in English and Spanish. A native Spanish speaker, with strong command of the English language
  • Must demonstrate excellent verbal and written communication skills in both Spanish and English languages
  • Must be extremely organized with the ability to multitask, finish major projects by stipulated deadlines and properly prioritize tasks that need to be done.
  • Must be team oriented and self motivated.
  • Must be proficient in Microsoft office.

Preferred Qualifications:

  • A background in Journalism and/or Business Administration
  • A background as former educator
  • Background knowledge and experience in the language services industry
  • Education at the university level in both English and Spanish
  • Ability to learn and leverage new systems quickly to improve operations.
  • Ability to communicate clearly, respectfully, and effectively by both orally and in writing across multiple departments, and communication styles.

Compensation:

This is professional position with a competitive compensation and a comprehensive benefits package that includes travel opportunities, professional development stipend, certification sponsorship, health insurance, generous vacation, and paid sick leave.

Equal Employment Opportunity:
Translation Excellence, Inc. is an Equal Opportunity, Affirmative Action Employer.

Apply Now:

Interested Applicants should send their resumes to:

info@translationexcellence.com

Attention to: Nisar Nikzad

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Contact Us

Translation Excellence, Inc. 3300 S. Parker Rd, Ste 200, Aurora, CO 80014
Washington D.C. Office - 1050 Connecticut Ave NW, Suite 500 Washington, D.C. 20036
Phone: 720-325-0459
Toll Free: 877-409-6737
Fax: 720-325-1563