Resource library12 free guides, tools, and e-books
Guides and white papers
In-depth guidance for the people who buy, manage, and deliver language services: compliance in regulated industries, international events, cultural strategy, and careers for linguists.
- White papersResearch and frameworks for executives
- ToolsChecklists, worksheets, and directories
- E-booksShort guides for planners and linguists
Ben BohannonChief Operating Officer
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All resources
Browse the library
Every resource is free. Filter by format, or see the guides written for working linguists.
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White paper
The Compliance Cost of Miscommunication
How regulated manufacturers turn translation from a procurement line item into a quality function, drawn from our work with Mikron Group. White paper by Ben Bohannon, COO Read the white paper -
Checklist
Global Regulatory Compliance Checklist
A two-page checklist for regulatory affairs teams: language requirements by authority, terminology controls, validation records, and data security. PDF, 2 pages, free with work email Get the checklist -
Worksheet
Four-Factor Analysis Worksheet
The DOJ and HHS four-factor framework as a fill-in worksheet: LEP population, frequency of contact, importance of services, and resources, as the first step toward a language access plan. PDF, 25 pages, free download Download the worksheet (PDF, opens in a new tab) -
Language directory
OPI and VRI Language Directory 2026
Every language we cover for over-the-phone and video remote interpreting, A to Z, marked by availability: on demand 24/7, limited availability, or pre-scheduled. PDF, 2 pages, free download Download the directory (PDF, opens in a new tab) -
E-book
Four Cultural Mistakes That Cost Companies Business
How to advertise and localize products and services for a foreign market, with lessons from successful global brands. Free e-book Get the free e-book -
E-book
How to Make Your International Attendees Feel Welcome
Pre-arrival planning, social situations, and respecting language, cultural, and religious differences at international events. Free e-book Get the free e-book -
E-book
Working with Interpreters and Simultaneous Interpretation Equipment
Why simultaneous interpreters work in pairs, what equipment an event needs, and how to plan for both. Free e-book Get the free e-book -
E-bookFor linguists
Top Ten Tips for Interpreters and Translators
What it takes to enter the field, how to succeed once you are in it, and the software and hardware you will need. Free e-book Get the free e-book -
E-bookFor linguists
Five Ways to Advance Your Career in the Language Service Industry
A cost-benefit look at five career-building investments, with resources to grow your career in language services. Free e-book Get the free e-book -
E-bookFor linguists
How to Get Every Project Manager to Love You
What agencies look for in a linguist and how to become the first person a project manager calls. Free e-book Get the free e-book -
E-bookFor linguists
Learning to Navigate Formality in Your Second Language
How formal and informal registers work, with case studies outside English and a guide to switching between them. Free e-book Get the free e-book -
E-bookFor linguists
Twelve Ways to Maintain Your Cultural Identity in the United States
Twelve practical strategies for the adjustment process in the U.S., whatever your background. Free e-book Get the free e-book
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