Healthcare
Medical translation and healthcare interpreting patients can understand
Hospitals, clinics, behavioral health providers, and public health agencies rely on us for nationally certified medical interpreters, translated patient documents, and multilingual public health outreach in 250+ languages, with HIPAA-aligned safeguards and a signed Business Associate Agreement.
Language assistance is available
- ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.
- CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.
- 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。
Illustrative example of a Section 1557 notice
- CCHICertifiedNationally certified medical interpreters
- 24/7Remote interpretingPhone and video interpreters for every shift
- 250+LanguagesIncluding the rare languages your patients speak
- BAASignedHIPAA-aligned safeguards for covered entities
The patient visit
Language access at every step of the visit
Where patients with limited English or hearing loss need an interpreter or a translated document, from the first call to the last bill.
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Scheduling and registration
Phone interpreters for appointment lines, and translated intake, consent-to-treat, and insurance forms.
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Triage and the emergency department
A qualified interpreter on screen in minutes, on the tablets you own or on rolling carts for hospital floors.
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Exam, diagnosis, and treatment
Medical interpreters in the room for complex conversations, procedures, and family meetings, including ASL and Certified Deaf Interpreters.
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Informed consent
An interpreter for the conversation and a translated consent form the patient can keep, so agreement is informed and documented.
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Discharge
Translated discharge instructions, medication guides, and patient education, reviewed by a second linguist before they reach the patient.
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Follow-up and billing
Phone interpreters for follow-up calls and nurse lines, and translated statements, notices, and patient portal messages.
Compliance
Section 1557 and Title VI, covered
Health programs that receive federal financial assistance must give people with limited English proficiency meaningful access. Section 1557 of the Affordable Care Act applies civil rights protections to those programs, and its rules address qualified interpreters, translated documents, notices telling patients that free language assistance is available, and limits on relying on family members to interpret.
Source: U.S. Department of Health and Human Services, Office for Civil Rights
Qualified interpreters
Nationally certified medical interpreters (CCHI) for the languages CCHI certifies, and qualified medical interpreters for the rest.
Translated vital documents
Consent forms, discharge instructions, and notices translated by a medical translator and reviewed by a second linguist.
Notices of language assistance
Taglines and notices in the languages most spoken by your patients, ready to post and print.
A plan you can show
A language access audit gives you a gap analysis, a written plan, and staff training before a review.
Public health
Public health translation that reaches every community
Health departments and human services agencies use us to reach residents in the languages they speak at home.
Campaigns and community outreach
Vaccination, screening, and prevention materials adapted for the communities you serve, not translated word for word.
Urgent health alerts
Rapid-response translation for emergency protocols and public notices, around the clock.
Community meetings and briefings
Interpreters for town halls and press briefings, including ASL and real-time captioning.
Public health and federal health clients
- U.S. Department of Health and Human Services, Office of Minority HealthTranslation and interpreting
- HHS Office of Medicare Hearings and AppealsInterpreters for hearings
- Association of Public Health LaboratoriesTranslation
- U.S. Army Medical Materiel Development ActivityTranslation
Our healthcare work
Who we work with
Healthcare and human services organizations we have provided interpreters and translators for.
- Medical practices and health systems
- Eye care practices
- Behavioral health providers
- County human services agencies
Translation Excellence has helped our care team communicate with patients in Cantonese, Spanish, Thai, and Vietnamese. Having access to on-site interpreters across languages is valuable to both our patients and staff.
Translation Excellence has helped us reach our Spanish-speaking community by translating medical information for our awareness programs, websites, and brochures. We appreciate their support in making important health information more accessible.
Clients have included Littleton Adventist Hospital, National Jewish Health, Centennial Peaks Hospital, Mile High Oncology, Colorado Pulmonary Intensivists, SurgOne, Pharmatech Oncology.
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Health care City of Denver Human Services
We address the language barriers faced by the City of Denver Human Services (DHS) by providing a comprehensive suite of language solutions. Read the case study -
Government and defense Colorado Department of Human Services
We address the language barrier challenge faced by the Colorado Department of Human Services (CDHS) by providing comprehensive translation and interpretation services. Read the case study -
Government and defense U.S. Army
We provided specialized translation services, leveraging a team of expert linguists with experience in medical and technical fields. Read the case study
Request a quote
Tell us about your patients. We’ll scope it with you.
Share your languages, settings, and volumes. We confirm interpreters, turnaround, and price before work begins, and sign a Business Associate Agreement if you are a covered entity.
Need an interpreter soon? Call 720-325-0459 with the language, the setting, and the time.
Healthcare requestExample details
- Setting
- Outpatient clinic
- Need
- Vietnamese and Amharic interpreters
Explore more
Related services
Interpreting, translation, and compliance support for every care setting.
FAQ
Healthcare translation and interpreting, answered
Don’t see your question? A language specialist can answer it in one call.
Talk to a specialist
Get a straight answer
Tell us what you need translated or interpreted, and we’ll scope it with you.
Meet one-on-one with a language services expert, at a time that suits you.
Do you provide certified medical interpreters?
Yes. We provide nationally certified medical interpreters (CCHI) for the languages CCHI certifies, and qualified medical interpreters for the rest, on-site, by phone, and by video, in 250+ languages.
Will you sign a Business Associate Agreement?
Yes. For healthcare organizations, we apply HIPAA-aligned safeguards and sign a Business Associate Agreement. Patient documents move only through our encrypted client portal, never open email.
What does Section 1557 require for language access?
Section 1557 of the Affordable Care Act applies civil rights protections to federally funded health programs. Its rules address qualified interpreters, translated documents, notices telling patients that free language assistance is available, and limits on relying on family members to interpret. A language access audit shows where your program stands.
Can we get an interpreter on video for the emergency department?
Yes. Video remote interpreting runs on the tablets, laptops, and phones you already own, with rolling carts available for hospital floors, and phone and video interpreters are available 24/7.
Do you translate patient documents and public health materials?
Yes. We translate consent forms, discharge instructions, patient education, notices, and public health campaigns, and a second linguist reviews every translation before delivery.
Tell us what’s at stake. We’ll show you how we’d handle it.
Send your files or describe your event. A language specialist replies with a fixed quote and a delivery date, with no obligation.
Prefer to call? 720-325-0459